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Bitte beachten Sie, dass diese Inhalte mithilfe von KI übersetzt wurden. Trotz sorgfältiger Prüfung können automatische Übersetzungen kleinere Ungenauigkeiten enthalten, wie ungewohnte Fachbegriffe oder sprachlich nicht ganz flüssige Formulierungen. Vielen Dank für Ihr Verständnis.
Tenga en cuenta que estos contenidos han sido traducidos mediante inteligencia artificial. Aunque procuramos garantizar la mayor precisión posible, las traducciones automáticas pueden contener pequeñas imperfecciones, como el uso de términos poco habituales o frases que no suenen completamente naturales. Agradecemos su comprensión.
Registration
The problem
If your front desk handles high call volumes or you are replacing a legacy switchboard, you have probably seen:
- Long holds while searching resulting in bad caller experience
- Wrong transfers and bounce backs
- No clear alternates when someone is unavailable
- Inconsistent workflows across receptionists and locations
The issue is rarely the receptionists themselves
Most of the time it is search chaos, unclear fallback paths, and a workflow not designed for speed under pressure.
What you will learn
You will leave with a simple model you can apply immediately:
- Find fast with search that works under pressure
- Decide smart with context and alternatives
- Execute safely with consistent call actions
- Standardize with favorites groups and onboarding
- Keep it consistent with a short weekly routine
What we will show
We will walk through 5 practical features and mini use cases:
- Advanced contact search for speed and accuracy
- Office location search for multi site routing
- Enhanced contact card for quick actions and instant alternatives
- Favorites groups plus copy group members to favorites
- Multiple Powerframe tabs for one reception workspace
Who this is for
This session is most relevant for:
- Directors and leadership responsible for service quality and cost
- Managers (Operations, facility or office managers)
- IT architects and IT managers responsible for Teams calling architecture and governance
Practical details
Date: 23 April 2026
Time: 15:00 to 15:35 CET
Format: Live
Speakers
Patrick Scherbeijn (ROGER365.io)
Michael Brugge (ROGER365.io)
Roman Nijsten (Kreuze)
Industry
Location
Bitte beachten Sie, dass diese Inhalte mithilfe von KI übersetzt wurden. Trotz sorgfältiger Prüfung können automatische Übersetzungen kleinere Ungenauigkeiten enthalten, wie ungewohnte Fachbegriffe oder sprachlich nicht ganz flüssige Formulierungen. Vielen Dank für Ihr Verständnis.
Tenga en cuenta que estos contenidos han sido traducidos mediante inteligencia artificial. Aunque procuramos garantizar la mayor precisión posible, las traducciones automáticas pueden contener pequeñas imperfecciones, como el uso de términos poco habituales o frases que no suenen completamente naturales. Agradecemos su comprensión.
Registration
The problem
If your front desk handles high call volumes or you are replacing a legacy switchboard, you have probably seen:
- Long holds while searching resulting in bad caller experience
- Wrong transfers and bounce backs
- No clear alternates when someone is unavailable
- Inconsistent workflows across receptionists and locations
The issue is rarely the receptionists themselves
Most of the time it is search chaos, unclear fallback paths, and a workflow not designed for speed under pressure.
What you will learn
You will leave with a simple model you can apply immediately:
- Find fast with search that works under pressure
- Decide smart with context and alternatives
- Execute safely with consistent call actions
- Standardize with favorites groups and onboarding
- Keep it consistent with a short weekly routine
What we will show
We will walk through 5 practical features and mini use cases:
- Advanced contact search for speed and accuracy
- Office location search for multi site routing
- Enhanced contact card for quick actions and instant alternatives
- Favorites groups plus copy group members to favorites
- Multiple Powerframe tabs for one reception workspace
Who this is for
This session is most relevant for:
- Directors and leadership responsible for service quality and cost
- Managers (Operations, facility or office managers)
- IT architects and IT managers responsible for Teams calling architecture and governance
Practical details
Date: 23 April 2026
Time: 15:00 to 15:35 CET
Format: Live
Speakers
Patrick Scherbeijn (ROGER365.io)
Michael Brugge (ROGER365.io)
Roman Nijsten (Kreuze)
Our speakers
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