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Roger365.io inspiratiehub

Ontdek blogs, klantverhalen en evenementen die je helpen om slimmere, naadloze klantbetrokkenheid op te bouwen.

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Webinar

Still running customer contact on Teams Calling + the Teams Queues app? Many teams hit blind spots: limited real-time insight, KPI chaos, and issues that only surface when it’s too late. Join this 35-minute session to learn a practical KPI routine using SLA, AHT, CSAT, Classification and ASR.

Webinar

Webinar: 5 Metrics Every Contact Center Should Track (But Most Don’t)

Still running customer contact on Teams Calling + the Teams Queues app? Many teams hit blind spots: limited real-time insight, KPI chaos, and issues that only surface when it’s too late. Join this 35-minute session to learn a practical KPI routine using SLA, AHT, CSAT, Classification and ASR.

Webinar
opname beschikbaar

Webinar: 5 Metrics Every Contact Center Should Track (But Most Don’t)

February 19, 2026 | 15:00 - 15:35 CET

Still running customer contact on Teams Calling + the Teams Queues app? Many teams hit blind spots: limited real-time insight, KPI chaos, and issues that only surface when it’s too late. Join this 35-minute session to learn a practical KPI routine using SLA, AHT, CSAT, Classification and ASR.

Webinar
opname beschikbaar

Webinar: 5 Metrics Every Contact Center Should Track (But Most Don’t)

February 19, 2026 | 15:00 - 15:35 CET

Still running customer contact on Teams Calling + the Teams Queues app? Many teams hit blind spots: limited real-time insight, KPI chaos, and issues that only surface when it’s too late. Join this 35-minute session to learn a practical KPI routine using SLA, AHT, CSAT, Classification and ASR.

Webinar

Webinar: 5 Metrics Every Contact Center Should Track (But Most Don’t)

Still running customer contact on Teams Calling + the Teams Queues app? Many teams hit blind spots: limited real-time insight, KPI chaos, and issues that only surface when it’s too late. Join this 35-minute session to learn a practical KPI routine using SLA, AHT, CSAT, Classification and ASR.

Webinar

Webinar: 5 Metrics Every Contact Center Should Track (But Most Don’t)

Still running customer contact on Teams Calling + the Teams Queues app? Many teams hit blind spots: limited real-time insight, KPI chaos, and issues that only surface when it’s too late. Join this 35-minute session to learn a practical KPI routine using SLA, AHT, CSAT, Classification and ASR.

Webinar
Events

ROGER365 joins Gammaverse 2026 NL, the partner event by Gamma Communications. Discover how Microsoft Teams and modern contact centre technology come together to create new business opportunities for partners in the Dutch market.

Events

Event: Gammaverse 2026 NL

ROGER365 joins Gammaverse 2026 NL, the partner event by Gamma Communications. Discover how Microsoft Teams and modern contact centre technology come together to create new business opportunities for partners in the Dutch market.

Events
opname beschikbaar
Past event

Event: Gammaverse 2026 NL

February 4, 2026 | 13:00
Krijgsman 12-14, 1186 DM Amstelveen, The Netherlands

ROGER365 joins Gammaverse 2026 NL, the partner event by Gamma Communications. Discover how Microsoft Teams and modern contact centre technology come together to create new business opportunities for partners in the Dutch market.

Events
opname beschikbaar
Past event

Event: Gammaverse 2026 NL

February 4, 2026 | 13:00
Krijgsman 12-14, 1186 DM Amstelveen, The Netherlands

ROGER365 joins Gammaverse 2026 NL, the partner event by Gamma Communications. Discover how Microsoft Teams and modern contact centre technology come together to create new business opportunities for partners in the Dutch market.

Events

Event: Gammaverse 2026 NL

ROGER365 joins Gammaverse 2026 NL, the partner event by Gamma Communications. Discover how Microsoft Teams and modern contact centre technology come together to create new business opportunities for partners in the Dutch market.

Events

Event: Gammaverse 2026 NL

ROGER365 joins Gammaverse 2026 NL, the partner event by Gamma Communications. Discover how Microsoft Teams and modern contact centre technology come together to create new business opportunities for partners in the Dutch market.

Events
Blog

ROGER365.io, a European based leading Contact Center as a Service (CCaaS) provider, today announced it has achieved certification for Microsoft's Unify integration model. This certification positions ROGER365.io among an elite group of global contact center solutions validated by Microsoft for delivering enterprise-grade customer engagement capabilities natively within Microsoft Teams.

Blog

ROGER365.io achieves Unify certification

ROGER365.io, a European based leading Contact Center as a Service (CCaaS) provider, today announced it has achieved certification for Microsoft's Unify integration model. This certification positions ROGER365.io among an elite group of global contact center solutions validated by Microsoft for delivering enterprise-grade customer engagement capabilities natively within Microsoft Teams.

Blog
opname beschikbaar

ROGER365.io achieves Unify certification

ROGER365.io, a European based leading Contact Center as a Service (CCaaS) provider, today announced it has achieved certification for Microsoft's Unify integration model. This certification positions ROGER365.io among an elite group of global contact center solutions validated by Microsoft for delivering enterprise-grade customer engagement capabilities natively within Microsoft Teams.

Blog
opname beschikbaar

ROGER365.io achieves Unify certification

ROGER365.io, a European based leading Contact Center as a Service (CCaaS) provider, today announced it has achieved certification for Microsoft's Unify integration model. This certification positions ROGER365.io among an elite group of global contact center solutions validated by Microsoft for delivering enterprise-grade customer engagement capabilities natively within Microsoft Teams.

Blog

ROGER365.io achieves Unify certification

ROGER365.io, a European based leading Contact Center as a Service (CCaaS) provider, today announced it has achieved certification for Microsoft's Unify integration model. This certification positions ROGER365.io among an elite group of global contact center solutions validated by Microsoft for delivering enterprise-grade customer engagement capabilities natively within Microsoft Teams.

Blog

ROGER365.io achieves Unify certification

ROGER365.io, a European based leading Contact Center as a Service (CCaaS) provider, today announced it has achieved certification for Microsoft's Unify integration model. This certification positions ROGER365.io among an elite group of global contact center solutions validated by Microsoft for delivering enterprise-grade customer engagement capabilities natively within Microsoft Teams.

Blog
Blog

ROGER365.io Among the Top 50 Software Companies in the Benelux We are thrilled to announce that ROGER365.io has been ranked 21st in the prestigious Main Software 50 Awards 2025, a recognition that celebrates the most successful and innovative software companies in the Benelux region. Organized by Main Capital Partners, the Main Software 50 Awards highlight companies that demonstrate strong growth, scalability, and impact in the software industry.

Blog

ROGER365.io Ranked 21st in Main Software 50 Awards 2025 – Driving Innovation in Contact Center Solutions

ROGER365.io Among the Top 50 Software Companies in the Benelux We are thrilled to announce that ROGER365.io has been ranked 21st in the prestigious Main Software 50 Awards 2025, a recognition that celebrates the most successful and innovative software companies in the Benelux region. Organized by Main Capital Partners, the Main Software 50 Awards highlight companies that demonstrate strong growth, scalability, and impact in the software industry.

Blog
opname beschikbaar

ROGER365.io Ranked 21st in Main Software 50 Awards 2025 – Driving Innovation in Contact Center Solutions

ROGER365.io Among the Top 50 Software Companies in the Benelux We are thrilled to announce that ROGER365.io has been ranked 21st in the prestigious Main Software 50 Awards 2025, a recognition that celebrates the most successful and innovative software companies in the Benelux region. Organized by Main Capital Partners, the Main Software 50 Awards highlight companies that demonstrate strong growth, scalability, and impact in the software industry.

Blog
opname beschikbaar

ROGER365.io Ranked 21st in Main Software 50 Awards 2025 – Driving Innovation in Contact Center Solutions

ROGER365.io Among the Top 50 Software Companies in the Benelux We are thrilled to announce that ROGER365.io has been ranked 21st in the prestigious Main Software 50 Awards 2025, a recognition that celebrates the most successful and innovative software companies in the Benelux region. Organized by Main Capital Partners, the Main Software 50 Awards highlight companies that demonstrate strong growth, scalability, and impact in the software industry.

Blog

ROGER365.io Ranked 21st in Main Software 50 Awards 2025 – Driving Innovation in Contact Center Solutions

ROGER365.io Among the Top 50 Software Companies in the Benelux We are thrilled to announce that ROGER365.io has been ranked 21st in the prestigious Main Software 50 Awards 2025, a recognition that celebrates the most successful and innovative software companies in the Benelux region. Organized by Main Capital Partners, the Main Software 50 Awards highlight companies that demonstrate strong growth, scalability, and impact in the software industry.

Blog

ROGER365.io Ranked 21st in Main Software 50 Awards 2025 – Driving Innovation in Contact Center Solutions

ROGER365.io Among the Top 50 Software Companies in the Benelux We are thrilled to announce that ROGER365.io has been ranked 21st in the prestigious Main Software 50 Awards 2025, a recognition that celebrates the most successful and innovative software companies in the Benelux region. Organized by Main Capital Partners, the Main Software 50 Awards highlight companies that demonstrate strong growth, scalability, and impact in the software industry.

Blog
Blog

Cyber incidents do not just disrupt IT. They stop revenue, damage reputation, and put compliance at risk. When your contact center goes down, customers drop off, orders halt, and stress rises across the organization. Running customer contact inside Microsoft Teams with a Microsoft Certified solution keeps operations running, protects revenue, and safeguards customer trust.

Blog

Compliance without complexity: the Teams-native path to safer customer contact

Cyber incidents do not just disrupt IT. They stop revenue, damage reputation, and put compliance at risk. When your contact center goes down, customers drop off, orders halt, and stress rises across the organization. Running customer contact inside Microsoft Teams with a Microsoft Certified solution keeps operations running, protects revenue, and safeguards customer trust.

Blog
opname beschikbaar

Compliance without complexity: the Teams-native path to safer customer contact

Cyber incidents do not just disrupt IT. They stop revenue, damage reputation, and put compliance at risk. When your contact center goes down, customers drop off, orders halt, and stress rises across the organization. Running customer contact inside Microsoft Teams with a Microsoft Certified solution keeps operations running, protects revenue, and safeguards customer trust.

Blog
opname beschikbaar

Compliance without complexity: the Teams-native path to safer customer contact

Cyber incidents do not just disrupt IT. They stop revenue, damage reputation, and put compliance at risk. When your contact center goes down, customers drop off, orders halt, and stress rises across the organization. Running customer contact inside Microsoft Teams with a Microsoft Certified solution keeps operations running, protects revenue, and safeguards customer trust.

Blog

Compliance without complexity: the Teams-native path to safer customer contact

Cyber incidents do not just disrupt IT. They stop revenue, damage reputation, and put compliance at risk. When your contact center goes down, customers drop off, orders halt, and stress rises across the organization. Running customer contact inside Microsoft Teams with a Microsoft Certified solution keeps operations running, protects revenue, and safeguards customer trust.

Blog

Compliance without complexity: the Teams-native path to safer customer contact

Cyber incidents do not just disrupt IT. They stop revenue, damage reputation, and put compliance at risk. When your contact center goes down, customers drop off, orders halt, and stress rises across the organization. Running customer contact inside Microsoft Teams with a Microsoft Certified solution keeps operations running, protects revenue, and safeguards customer trust.

Blog
Klantcases

Quooker, a global leader in instant boiling water taps, faced challenges with their legacy PBX and Skype for Business telephony systems, which caused dropped calls and inconsistent customer experiences during rapid international growth. Transitioning to ROGER365.io’s Teams-native contact centre enabled Quooker to overcome these issues, providing a stable, integrated, and scalable solution that improved agent productivity and ensured high-quality customer service across all markets.

Klantcases

How Quooker scaled customer service worldwide

Quooker, a global leader in instant boiling water taps, faced challenges with their legacy PBX and Skype for Business telephony systems, which caused dropped calls and inconsistent customer experiences during rapid international growth. Transitioning to ROGER365.io’s Teams-native contact centre enabled Quooker to overcome these issues, providing a stable, integrated, and scalable solution that improved agent productivity and ensured high-quality customer service across all markets.

Klantcases
opname beschikbaar

How Quooker scaled customer service worldwide

Quooker, a global leader in instant boiling water taps, faced challenges with their legacy PBX and Skype for Business telephony systems, which caused dropped calls and inconsistent customer experiences during rapid international growth. Transitioning to ROGER365.io’s Teams-native contact centre enabled Quooker to overcome these issues, providing a stable, integrated, and scalable solution that improved agent productivity and ensured high-quality customer service across all markets.

Klantcases
opname beschikbaar

How Quooker scaled customer service worldwide

Quooker, a global leader in instant boiling water taps, faced challenges with their legacy PBX and Skype for Business telephony systems, which caused dropped calls and inconsistent customer experiences during rapid international growth. Transitioning to ROGER365.io’s Teams-native contact centre enabled Quooker to overcome these issues, providing a stable, integrated, and scalable solution that improved agent productivity and ensured high-quality customer service across all markets.

Klantcases

How Quooker scaled customer service worldwide

Quooker, a global leader in instant boiling water taps, faced challenges with their legacy PBX and Skype for Business telephony systems, which caused dropped calls and inconsistent customer experiences during rapid international growth. Transitioning to ROGER365.io’s Teams-native contact centre enabled Quooker to overcome these issues, providing a stable, integrated, and scalable solution that improved agent productivity and ensured high-quality customer service across all markets.

Klantcases

How Quooker scaled customer service worldwide

Quooker, a global leader in instant boiling water taps, faced challenges with their legacy PBX and Skype for Business telephony systems, which caused dropped calls and inconsistent customer experiences during rapid international growth. Transitioning to ROGER365.io’s Teams-native contact centre enabled Quooker to overcome these issues, providing a stable, integrated, and scalable solution that improved agent productivity and ensured high-quality customer service across all markets.

Klantcases
Events

ROGER365.io joins CloudExpo 2025 together with Gamma Communications. Visit us at Stand 1406 in Expo Houten to explore how Microsoft Teams can power modern, AI enabled customer contact and collaboration.

Events

Event: CloudExpo 2025

ROGER365.io joins CloudExpo 2025 together with Gamma Communications. Visit us at Stand 1406 in Expo Houten to explore how Microsoft Teams can power modern, AI enabled customer contact and collaboration.

Events
opname beschikbaar
Past event

Event: CloudExpo 2025

December 3 & 4, 2025
Meidoornkade 24, 3992 AE Houten, The Netherlands

ROGER365.io joins CloudExpo 2025 together with Gamma Communications. Visit us at Stand 1406 in Expo Houten to explore how Microsoft Teams can power modern, AI enabled customer contact and collaboration.

Events
opname beschikbaar
Past event

Event: CloudExpo 2025

December 3 & 4, 2025
Meidoornkade 24, 3992 AE Houten, The Netherlands

ROGER365.io joins CloudExpo 2025 together with Gamma Communications. Visit us at Stand 1406 in Expo Houten to explore how Microsoft Teams can power modern, AI enabled customer contact and collaboration.

Events

Event: CloudExpo 2025

ROGER365.io joins CloudExpo 2025 together with Gamma Communications. Visit us at Stand 1406 in Expo Houten to explore how Microsoft Teams can power modern, AI enabled customer contact and collaboration.

Events

Event: CloudExpo 2025

ROGER365.io joins CloudExpo 2025 together with Gamma Communications. Visit us at Stand 1406 in Expo Houten to explore how Microsoft Teams can power modern, AI enabled customer contact and collaboration.

Events
Events

ROGER365.io joins Gammaverse 2026, the annual partner event by Gamma, Starface, Estos and Placetel. Discover how Microsoft Teams and modern contact centre technology come together to create new business opportunities for partners in the German market.

Events

Event: Gammaverse 2026

ROGER365.io joins Gammaverse 2026, the annual partner event by Gamma, Starface, Estos and Placetel. Discover how Microsoft Teams and modern contact centre technology come together to create new business opportunities for partners in the German market.

Events
opname beschikbaar
Past event

Event: Gammaverse 2026

January 15, 2026
Kulmbacher Str. 4, 95030 Hof, Germany

ROGER365.io joins Gammaverse 2026, the annual partner event by Gamma, Starface, Estos and Placetel. Discover how Microsoft Teams and modern contact centre technology come together to create new business opportunities for partners in the German market.

Events
opname beschikbaar
Past event

Event: Gammaverse 2026

January 15, 2026
Kulmbacher Str. 4, 95030 Hof, Germany

ROGER365.io joins Gammaverse 2026, the annual partner event by Gamma, Starface, Estos and Placetel. Discover how Microsoft Teams and modern contact centre technology come together to create new business opportunities for partners in the German market.

Events

Event: Gammaverse 2026

ROGER365.io joins Gammaverse 2026, the annual partner event by Gamma, Starface, Estos and Placetel. Discover how Microsoft Teams and modern contact centre technology come together to create new business opportunities for partners in the German market.

Events

Event: Gammaverse 2026

ROGER365.io joins Gammaverse 2026, the annual partner event by Gamma, Starface, Estos and Placetel. Discover how Microsoft Teams and modern contact centre technology come together to create new business opportunities for partners in the German market.

Events
Webinar

Customer expectations keep rising. Yet CX and IT leaders are being asked to do more, with less. In this live 45-minute session, discover how to unlock measurable ROI by running your contact center natively inside Microsoft Teams.

Webinar

Webinar: Unlocking ROI: How Teams-Native Contact Centers Cut Costs & Boost Service

Customer expectations keep rising. Yet CX and IT leaders are being asked to do more, with less. In this live 45-minute session, discover how to unlock measurable ROI by running your contact center natively inside Microsoft Teams.

Webinar
opname beschikbaar
Past event

Webinar: Unlocking ROI: How Teams-Native Contact Centers Cut Costs & Boost Service

December 11, 2025 | 15:00 CET
Online

Customer expectations keep rising. Yet CX and IT leaders are being asked to do more, with less. In this live 45-minute session, discover how to unlock measurable ROI by running your contact center natively inside Microsoft Teams.

Webinar
opname beschikbaar
Past event

Webinar: Unlocking ROI: How Teams-Native Contact Centers Cut Costs & Boost Service

December 11, 2025 | 15:00 CET
Online

Customer expectations keep rising. Yet CX and IT leaders are being asked to do more, with less. In this live 45-minute session, discover how to unlock measurable ROI by running your contact center natively inside Microsoft Teams.

Webinar

Webinar: Unlocking ROI: How Teams-Native Contact Centers Cut Costs & Boost Service

Customer expectations keep rising. Yet CX and IT leaders are being asked to do more, with less. In this live 45-minute session, discover how to unlock measurable ROI by running your contact center natively inside Microsoft Teams.

Webinar

Webinar: Unlocking ROI: How Teams-Native Contact Centers Cut Costs & Boost Service

Customer expectations keep rising. Yet CX and IT leaders are being asked to do more, with less. In this live 45-minute session, discover how to unlock measurable ROI by running your contact center natively inside Microsoft Teams.

Webinar
Webinar

Join Hanssens Beyond Telecom and ROGER365.io for a live webinar that shows how AI and automation inside Microsoft Teams can help you save minutes on every customer interaction without losing quality.

Webinar

Webinar: What if customer contact no longer cost time, but saved time?

Join Hanssens Beyond Telecom and ROGER365.io for a live webinar that shows how AI and automation inside Microsoft Teams can help you save minutes on every customer interaction without losing quality.

Webinar
opname beschikbaar
Past event

Webinar: What if customer contact no longer cost time, but saved time?

Join Hanssens Beyond Telecom and ROGER365.io for a live webinar that shows how AI and automation inside Microsoft Teams can help you save minutes on every customer interaction without losing quality.

Webinar
opname beschikbaar
Past event

Webinar: What if customer contact no longer cost time, but saved time?

Join Hanssens Beyond Telecom and ROGER365.io for a live webinar that shows how AI and automation inside Microsoft Teams can help you save minutes on every customer interaction without losing quality.

Webinar

Webinar: What if customer contact no longer cost time, but saved time?

Join Hanssens Beyond Telecom and ROGER365.io for a live webinar that shows how AI and automation inside Microsoft Teams can help you save minutes on every customer interaction without losing quality.

Webinar

Webinar: What if customer contact no longer cost time, but saved time?

Join Hanssens Beyond Telecom and ROGER365.io for a live webinar that shows how AI and automation inside Microsoft Teams can help you save minutes on every customer interaction without losing quality.

Webinar
Events

ROGER365.io joins the Axians Customer Event 2025 as part of the WaveConnect proposition. Discover how AI and automation reshape customer communication inside Microsoft Teams. See how human expertise and intelligent technology come together for better service, smoother workflows and real-time insight.

Events

Event: Axians Customer Event 2025 - Innovations to Success

ROGER365.io joins the Axians Customer Event 2025 as part of the WaveConnect proposition. Discover how AI and automation reshape customer communication inside Microsoft Teams. See how human expertise and intelligent technology come together for better service, smoother workflows and real-time insight.

Events
opname beschikbaar
Past event

Event: Axians Customer Event 2025 - Innovations to Success

October 30, 2025
Kristalpromenade 7, Halfweg, The Netherlands

ROGER365.io joins the Axians Customer Event 2025 as part of the WaveConnect proposition. Discover how AI and automation reshape customer communication inside Microsoft Teams. See how human expertise and intelligent technology come together for better service, smoother workflows and real-time insight.

Events
opname beschikbaar
Past event

Event: Axians Customer Event 2025 - Innovations to Success

October 30, 2025
Kristalpromenade 7, Halfweg, The Netherlands

ROGER365.io joins the Axians Customer Event 2025 as part of the WaveConnect proposition. Discover how AI and automation reshape customer communication inside Microsoft Teams. See how human expertise and intelligent technology come together for better service, smoother workflows and real-time insight.

Events

Event: Axians Customer Event 2025 - Innovations to Success

ROGER365.io joins the Axians Customer Event 2025 as part of the WaveConnect proposition. Discover how AI and automation reshape customer communication inside Microsoft Teams. See how human expertise and intelligent technology come together for better service, smoother workflows and real-time insight.

Events

Event: Axians Customer Event 2025 - Innovations to Success

ROGER365.io joins the Axians Customer Event 2025 as part of the WaveConnect proposition. Discover how AI and automation reshape customer communication inside Microsoft Teams. See how human expertise and intelligent technology come together for better service, smoother workflows and real-time insight.

Events

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