Switch to:
Fixed price for subscription and per queue
- Native Microsoft Teams integrated
- Azure AD Sign in
- Interactive Voice Response
- Automated Attendant
- Graphical Callflow Editor
- Queuing
- Multiple routing methods
- Neural Text to Speech
- Music on Hold
- Schedule based routing
Attendant Console
- Searching Contacts
- Call & Chat
- Consultative & Blind Transfer
- Safe Transfer
- Favorites list
- Outlook Calendar Integration
- Callback request
- Adding/Editing Notes
Agent
- Availability & reason codes
- Multiple queue login
- Wrap up time
- Live queue insight & statistics
- CRM Integration
- Multi Language Support
- Blind & Consultative Transfer
- Calendar Integration
- Send Callback Request
- Outbound dialing
Reporting
- Queue summary, details & heatmap
- Agent summary, details & availability log
CRM Integration (extra cost)
- Custom API (included)
- Exact Online
- Hubspot
- Microsoft Dynamics
- Salesforce
- TOPdesk
- Zoho
Fixed price for subscription and per queue
- Power Platform Integration
- Webhooks
Agent
- Powerframe for custom apps
Reporting
- API Reporting
Supervisor
- Live queue & Agent statistics
- Live calls overview
- Agent Status Overview & Override
- Monitor, Join & Whisper
Fixed price for subscription and per queue
Included
- 10 queues included
- Speech to Text
- Text to Speech
- Optional: Queue Professional
- Hybrid Queues
CRM Integration
- Exact Online
- Hubspot
- Microsoft Dynamics
- Salesforce
- TOPdesk
- Zoho
1500 Conversations p/year included
- Native Microsoft Teams integrated
- Azure AD Sign in
- Workflow & Dialog handler
- Enhanced Scheduling
- Schedule based routing
TouchPoints
- WhatsApp for Business
- Facebook Messenger
- Webchat
- SMS
Reporting
- Touch Point Usage
3500 Conversations p/year included
- Smart Chatbot (extra fee)
- Wallboard
- Assign to team member
- Initiate WhatsApp & SMS
- Pre-webchat form
- Webchat user Identification
Applications
- CRM Calling Integration
- Custom API (included)
- Exact Online
- Hubspot
- Microsoft Dynamics
- Salesforce
- TOPdesk
- Zoho
Reporting
- CSAT Reporting
7000 Conversations p/year included
- MeetNow
- Sentiment Analysis
Applications
- Phonebook
- Power Platform Integration
- Webhook & Platform API’s
TouchPoints
- TouchPoint API
Reporting
- Report API
15000 Conversations p/year included
Included
- Smart Chatbot 1 language
- Microsoft Dynamics Integration
- TOPdesk Integration
- Salesforce Integration
- Exact Online
- Hubspot
- Microsoft Dynamics
- Salesforce
- TOPdesk
- Zoho
Notes
Conversations are per year and when necessary it is possible to purchase conversations packs that give you an additional number of conversations that are valid until the end of the subscription. Contact sales for more information.
We carefully check product specifications, but occasionally errors can occur, therefore we reserve the right to change without notice.
* WhatsApp & SMS integration require separate contract with Telecom or WhatsApp provider.