Increase customer satisfaction and loyalty
ROGER365.io is a customer engagement hub for Microsoft Teams that ties all communication channels, CRM, applications, and systems together with artificial intelligence to empower your business and optimally engage with your customers.
Our Solution
ROGER365.io is the customer engagement hub
ROGER365.io centralizes all communication touchpoints regardless of how the contact was initiated: webchat, WhatsApp, or any of the supported social channels.
Making it easy for customers to do business with you
Offering better customer experiences
Reduce interaction costs and increase sales
Deploy new interaction channels
Maximize contact center productivity
Provide service consistency and sales conversion
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And find out how ROGER365.io can improve your business
All your communication with microsoft teams
ROGER365.io conversations are handled centrally within Microsoft Teams, taking availability and process status into account.
Always available at any device
With ROGER365.io, it does not matter which “touchpoint” your customer uses to contact you – webchat, WhatsApp, or any of the supported social channels.
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360° customer view
ROGER365.io ties together all your communications touchpoints and integrates seamless into your CRM system(s) to optimally engage with your customer.
Helping customers 24/7 with a smart chatbot
Initial communications are captured by the smart “Frequently Asked Questions” chatbot that automatically responds with the best answers.
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