Privacystatement ROGER365.io B.V.

Version: 12th of December 2023

This is the privacy statement of the private company with limited liability ROGER365.io B.V., located at Elektronicaweg 37, Delft, The Netherlands and registered with the Chamber of Commerce under number: 82264996. For the use of our website, services and software, information is collected and stored about visitors and users. ROGER365.io B.V. is responsible for the careful protection of your personal data. In this privacy statement we explain which data we process, why and how we protect it.

Personal data
We process your personal data because you use our services and / or because you provide this data to us yourself. Below you will find an overview of personal data that we may process, depending on which service you use.

  • Name and address details
  • Telephone number
  • Email address
  • IP address
  • Location data
  • Information about your activities on our website
  • Bank account
  • Other personal data that you actively provide, for example by starting an evaluation, in correspondence and by telephone

General purpose of the processing
We process personal data for the following purposes:

  • To handle your registration and/or payment after you have purchased a product or service.
  • To be able to call or email you if this is necessary to perform the service you have purchased.
  • To provide goods and services that you have purchased.
  • To inform you about (changes to) our services and products that you have previously purchased. You can always unsubscribe via a link in the mail.
  • To send the newsletters and mailings you subscribed to.
  • To create an account for you after you have registered yourself.
  • To tailor our range of products and services to your preferences based on your surfing behaviour.

Retention periods
Personal data may not be stored longer than necessary. The retention period depends on the purpose for which we received or collected the data and on any legal obligations to retain data. If you have any questions about this, you can contact dataprotection@roger365.com

Sharing of personal data
We share your personal data with third parties if this is necessary for the performance of the service and to comply with any legal obligation. With companies that process your data on our behalf, we conclude a processing agreement to guarantee the same level of security and to safeguard the confidentiality of your data. We use the following vendors that process personal data on behalf of ROGER365.io, each of whom has agreements that are compliant with the requirements of the EU General Data Protection Regulation (GDPR):

  • Microsoft
  • Exact Netherlands BV

Sharing of personal data
We don’t share your personal data outside of the EU.

Your rights
The right to access - You have the right to access the data that we process (or have processed) and that relate to you as a person or can be traced back to you.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete

The right to erasure – You have the right to request that we erase your personal data, under certain conditions

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions

The right to object processing - You have the right to object to our processing of your personal data, under certain conditions

The right to data portability - You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions

The right to be informed - you have the right to be informed whether your personal data shall be, are being, or have been processed, including the existence of automated decision-making and profiling.

The right in relation to automated decision-making, including profiling - you have the right not to be subject to a decision based solely on automated means, if the decision produces legal effects concerning you or significantly affects you in a similar way.

Do you want access to the data that ROGER365.io B.V. processes about you? Please contact dataprotection@roger365.com. Here it’s possible to request for access, modification, export and/or deletion. We have one month to respond to your request for information.

Security
We take the protection of your data seriously and take appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. We have taken the following measures to protect your personal data:

Servers and devices of our employees are equipped with the latest updates and security software, such as a firewall. We only send your data via secure internet connections (SSL/TLS). You can see this in the address bar 'https' and the padlock.

All ROGER365.io B.V. employees who have access to personal data are trained in the careful handling of your data. DKIM and SPF are internet standards that we use to prevent you from receiving e-mails on our behalf that contain viruses, are spam or are intended to obtain personal (login) data.

Cookies and similar technologies
Functional cookies
Functional cookies are used on the website to enable you, as a user of our website to use the functionality of the website. These cookies are necessary to display the requested web pages and related functionalities, or to perform the requested service.

Website analysis using Google Analytics
On the website, visitor data is tracked. In this context, in particular the IP address of your computer, the time of the request and data sent by the browser of a visitor are recorded and used for statistical analysis of visit and click behaviour on the website. This data is used to optimise the website. To conduct analyses we use Google Analytics. We use the privacy-friendly settings of Google. The results are made available to us anonymously by Google. More information about the privacy implications of this is available on the website of the Data Protection Authority. Please read the Google privacy policy for more information, as well as the specific privacy policy of Google Analytics.

The website may also contain links to third-party websites. Although this (these) website(s) have been selected with care, we do not accept any responsibility with regard to these third parties and how they handle (personal) data.

Changes to our policy
We keep our privacy policy under regular review and will place any updates on this webpage. This privacy policy was last updated on the 20th of September 2022.

How to contact us
In case you have any questions regaring privacy and data protection, you can contact us per email: dataprotection@roger365.com

How to the appropriate authority
In case you wish to report a complaint or if you feel like we don’t address your concern in a satisfactory manner, you have the right to file a complaint with the data protection authority. You can find their website on: www.autoriteitspersoonsgegevens.nl