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Explore blogs, customer stories, and events that help you build smarter, seamless customer engagement.

Muddebouw runs call centers for 7 housing corporations. ROGER365.io in Microsoft Teams added live availability and self-service queues.
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How Muddebouw runs 7 housing corporation call centers with ROGER365.io
Muddebouw runs call centers for 7 housing corporations. ROGER365.io in Microsoft Teams added live availability and self-service queues.


How Muddebouw runs 7 housing corporation call centers with ROGER365.io
Muddebouw runs call centers for 7 housing corporations. ROGER365.io in Microsoft Teams added live availability and self-service queues.


How Muddebouw runs 7 housing corporation call centers with ROGER365.io
Muddebouw runs call centers for 7 housing corporations. ROGER365.io in Microsoft Teams added live availability and self-service queues.

How Muddebouw runs 7 housing corporation call centers with ROGER365.io
Muddebouw runs call centers for 7 housing corporations. ROGER365.io in Microsoft Teams added live availability and self-service queues.
How Muddebouw runs 7 housing corporation call centers with ROGER365.io
Muddebouw runs call centers for 7 housing corporations. ROGER365.io in Microsoft Teams added live availability and self-service queues.

Krones needed global service consistency. ROGER365.io in Microsoft Teams routes 85% of contract customers to the right specialist.
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How Krones routes 85% of contract customers to the right expert with ROGER365.io
Krones needed global service consistency. ROGER365.io in Microsoft Teams routes 85% of contract customers to the right specialist.


How Krones routes 85% of contract customers to the right expert with ROGER365.io
Krones needed global service consistency. ROGER365.io in Microsoft Teams routes 85% of contract customers to the right specialist.


How Krones routes 85% of contract customers to the right expert with ROGER365.io
Krones needed global service consistency. ROGER365.io in Microsoft Teams routes 85% of contract customers to the right specialist.

How Krones routes 85% of contract customers to the right expert with ROGER365.io
Krones needed global service consistency. ROGER365.io in Microsoft Teams routes 85% of contract customers to the right specialist.
How Krones routes 85% of contract customers to the right expert with ROGER365.io
Krones needed global service consistency. ROGER365.io in Microsoft Teams routes 85% of contract customers to the right specialist.

Fundaments waited weeks to get new engineers on the phones. With ROGER365.io in Microsoft Teams, onboarding now takes five minutes.
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How Fundaments cut telephony onboarding from weeks to 5 minutes with ROGER365.io
Fundaments waited weeks to get new engineers on the phones. With ROGER365.io in Microsoft Teams, onboarding now takes five minutes.


How Fundaments cut telephony onboarding from weeks to 5 minutes with ROGER365.io
Fundaments waited weeks to get new engineers on the phones. With ROGER365.io in Microsoft Teams, onboarding now takes five minutes.


How Fundaments cut telephony onboarding from weeks to 5 minutes with ROGER365.io
Fundaments waited weeks to get new engineers on the phones. With ROGER365.io in Microsoft Teams, onboarding now takes five minutes.

How Fundaments cut telephony onboarding from weeks to 5 minutes with ROGER365.io
Fundaments waited weeks to get new engineers on the phones. With ROGER365.io in Microsoft Teams, onboarding now takes five minutes.
How Fundaments cut telephony onboarding from weeks to 5 minutes with ROGER365.io
Fundaments waited weeks to get new engineers on the phones. With ROGER365.io in Microsoft Teams, onboarding now takes five minutes.
Many Teams contact centres are just old telephony in a wrapper. Discover what a truly Teams-native, omnichannel model really changes.
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Is your contact center really modern, or just a phone system with a Teams wrapper?
Many Teams contact centres are just old telephony in a wrapper. Discover what a truly Teams-native, omnichannel model really changes.


Is your contact center really modern, or just a phone system with a Teams wrapper?
Many Teams contact centres are just old telephony in a wrapper. Discover what a truly Teams-native, omnichannel model really changes.


Is your contact center really modern, or just a phone system with a Teams wrapper?
Many Teams contact centres are just old telephony in a wrapper. Discover what a truly Teams-native, omnichannel model really changes.

Is your contact center really modern, or just a phone system with a Teams wrapper?
Many Teams contact centres are just old telephony in a wrapper. Discover what a truly Teams-native, omnichannel model really changes.
Is your contact center really modern, or just a phone system with a Teams wrapper?
Many Teams contact centres are just old telephony in a wrapper. Discover what a truly Teams-native, omnichannel model really changes.

Stad Lokeren had no view of who was on hold. ROGER365.io gave its Infopunt full call visibility and one main number in Microsoft Teams.
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How Stad Lokeren gave citizens one number and full call visibility with ROGER365.io
Stad Lokeren had no view of who was on hold. ROGER365.io gave its Infopunt full call visibility and one main number in Microsoft Teams.


How Stad Lokeren gave citizens one number and full call visibility with ROGER365.io
Stad Lokeren had no view of who was on hold. ROGER365.io gave its Infopunt full call visibility and one main number in Microsoft Teams.


How Stad Lokeren gave citizens one number and full call visibility with ROGER365.io
Stad Lokeren had no view of who was on hold. ROGER365.io gave its Infopunt full call visibility and one main number in Microsoft Teams.

How Stad Lokeren gave citizens one number and full call visibility with ROGER365.io
Stad Lokeren had no view of who was on hold. ROGER365.io gave its Infopunt full call visibility and one main number in Microsoft Teams.
How Stad Lokeren gave citizens one number and full call visibility with ROGER365.io
Stad Lokeren had no view of who was on hold. ROGER365.io gave its Infopunt full call visibility and one main number in Microsoft Teams.
ROGER365.io joins Commsverse 2026 as a sponsor and exhibitor. Meet us in person and discover how Teams-native customer contact can become simpler, smarter, and more scalable with the right platform inside Microsoft Teams
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Commsverse 2026
ROGER365.io joins Commsverse 2026 as a sponsor and exhibitor. Meet us in person and discover how Teams-native customer contact can become simpler, smarter, and more scalable with the right platform inside Microsoft Teams


Commsverse 2026
ROGER365.io joins Commsverse 2026 as a sponsor and exhibitor. Meet us in person and discover how Teams-native customer contact can become simpler, smarter, and more scalable with the right platform inside Microsoft Teams


Commsverse 2026
ROGER365.io joins Commsverse 2026 as a sponsor and exhibitor. Meet us in person and discover how Teams-native customer contact can become simpler, smarter, and more scalable with the right platform inside Microsoft Teams

Commsverse 2026
ROGER365.io joins Commsverse 2026 as a sponsor and exhibitor. Meet us in person and discover how Teams-native customer contact can become simpler, smarter, and more scalable with the right platform inside Microsoft Teams
Commsverse 2026
ROGER365.io joins Commsverse 2026 as a sponsor and exhibitor. Meet us in person and discover how Teams-native customer contact can become simpler, smarter, and more scalable with the right platform inside Microsoft Teams
ROGER365.io tackles rising contact center demand head-on, launching UnifAI with live AI transcription and routing built into Teams.
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ROGER365.io Launches Next-Generation AI-Native CCaaS Platform
ROGER365.io tackles rising contact center demand head-on, launching UnifAI with live AI transcription and routing built into Teams.


ROGER365.io Launches Next-Generation AI-Native CCaaS Platform
ROGER365.io tackles rising contact center demand head-on, launching UnifAI with live AI transcription and routing built into Teams.


ROGER365.io Launches Next-Generation AI-Native CCaaS Platform
ROGER365.io tackles rising contact center demand head-on, launching UnifAI with live AI transcription and routing built into Teams.

ROGER365.io Launches Next-Generation AI-Native CCaaS Platform
ROGER365.io tackles rising contact center demand head-on, launching UnifAI with live AI transcription and routing built into Teams.
ROGER365.io Launches Next-Generation AI-Native CCaaS Platform
ROGER365.io tackles rising contact center demand head-on, launching UnifAI with live AI transcription and routing built into Teams.

Nieuwestroom callers waited through long menus and hold queues. ROGER365.io simplified its flows and added a virtual callback in Teams.
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How Nieuwestroom gave callers a callback instead of hold with ROGER365.io
Nieuwestroom callers waited through long menus and hold queues. ROGER365.io simplified its flows and added a virtual callback in Teams.


How Nieuwestroom gave callers a callback instead of hold with ROGER365.io
Nieuwestroom callers waited through long menus and hold queues. ROGER365.io simplified its flows and added a virtual callback in Teams.


How Nieuwestroom gave callers a callback instead of hold with ROGER365.io
Nieuwestroom callers waited through long menus and hold queues. ROGER365.io simplified its flows and added a virtual callback in Teams.

How Nieuwestroom gave callers a callback instead of hold with ROGER365.io
Nieuwestroom callers waited through long menus and hold queues. ROGER365.io simplified its flows and added a virtual callback in Teams.
How Nieuwestroom gave callers a callback instead of hold with ROGER365.io
Nieuwestroom callers waited through long menus and hold queues. ROGER365.io simplified its flows and added a virtual callback in Teams.

Tony's Chocolonely agents answered calls without customer context. ROGER365.io puts Salesforce data on screen the instant a call lands.
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Tony's Chocolonely scales global customer service on Microsoft Teams with ROGER365.io
Tony's Chocolonely agents answered calls without customer context. ROGER365.io puts Salesforce data on screen the instant a call lands.


Tony's Chocolonely scales global customer service on Microsoft Teams with ROGER365.io
Tony's Chocolonely agents answered calls without customer context. ROGER365.io puts Salesforce data on screen the instant a call lands.


Tony's Chocolonely scales global customer service on Microsoft Teams with ROGER365.io
Tony's Chocolonely agents answered calls without customer context. ROGER365.io puts Salesforce data on screen the instant a call lands.

Tony's Chocolonely scales global customer service on Microsoft Teams with ROGER365.io
Tony's Chocolonely agents answered calls without customer context. ROGER365.io puts Salesforce data on screen the instant a call lands.
Tony's Chocolonely scales global customer service on Microsoft Teams with ROGER365.io
Tony's Chocolonely agents answered calls without customer context. ROGER365.io puts Salesforce data on screen the instant a call lands.

Interstellar ran its service desk without live insight. ROGER365.io added queues, overflow routing, and caller recognition in Teams.
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How Interstellar keeps service desk waits under 90 seconds with ROGER365.io
Interstellar ran its service desk without live insight. ROGER365.io added queues, overflow routing, and caller recognition in Teams.


How Interstellar keeps service desk waits under 90 seconds with ROGER365.io
Interstellar ran its service desk without live insight. ROGER365.io added queues, overflow routing, and caller recognition in Teams.


How Interstellar keeps service desk waits under 90 seconds with ROGER365.io
Interstellar ran its service desk without live insight. ROGER365.io added queues, overflow routing, and caller recognition in Teams.

How Interstellar keeps service desk waits under 90 seconds with ROGER365.io
Interstellar ran its service desk without live insight. ROGER365.io added queues, overflow routing, and caller recognition in Teams.
How Interstellar keeps service desk waits under 90 seconds with ROGER365.io
Interstellar ran its service desk without live insight. ROGER365.io added queues, overflow routing, and caller recognition in Teams.
UK regulated firms rolling out Microsoft Teams telephony often stall on "Is this FCA compliant?" That's the wrong question. ROGER365.io delivers a ready-made compliance pack for SYSC 8, SS2/21, Operational Resilience and NIS reviews.
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FCA, PRA, Operational Resilience: “Is this compliant?” is the wrong question
UK regulated firms rolling out Microsoft Teams telephony often stall on "Is this FCA compliant?" That's the wrong question. ROGER365.io delivers a ready-made compliance pack for SYSC 8, SS2/21, Operational Resilience and NIS reviews.


FCA, PRA, Operational Resilience: “Is this compliant?” is the wrong question
UK regulated firms rolling out Microsoft Teams telephony often stall on "Is this FCA compliant?" That's the wrong question. ROGER365.io delivers a ready-made compliance pack for SYSC 8, SS2/21, Operational Resilience and NIS reviews.


FCA, PRA, Operational Resilience: “Is this compliant?” is the wrong question
UK regulated firms rolling out Microsoft Teams telephony often stall on "Is this FCA compliant?" That's the wrong question. ROGER365.io delivers a ready-made compliance pack for SYSC 8, SS2/21, Operational Resilience and NIS reviews.

FCA, PRA, Operational Resilience: “Is this compliant?” is the wrong question
UK regulated firms rolling out Microsoft Teams telephony often stall on "Is this FCA compliant?" That's the wrong question. ROGER365.io delivers a ready-made compliance pack for SYSC 8, SS2/21, Operational Resilience and NIS reviews.
FCA, PRA, Operational Resilience: “Is this compliant?” is the wrong question
UK regulated firms rolling out Microsoft Teams telephony often stall on "Is this FCA compliant?" That's the wrong question. ROGER365.io delivers a ready-made compliance pack for SYSC 8, SS2/21, Operational Resilience and NIS reviews.
Reception can transfer calls in Teams. But during peak volume, across multiple sites, and with constantly changing org charts, transfers become slow, inconsistent, and stressful. In this practical 35 minute session you will get a live demo, practical examples, and real-world use cases from ROGER365 partner Kreuze. You will learn how to find the right person fast, choose a reliable fallback instantly, and keep reception workflows consistent inside Microsoft Teams.
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Who do I transfer to? 5 features every reception needs to handle inbound calls fast in Microsoft Teams
Reception can transfer calls in Teams. But during peak volume, across multiple sites, and with constantly changing org charts, transfers become slow, inconsistent, and stressful. In this practical 35 minute session you will get a live demo, practical examples, and real-world use cases from ROGER365 partner Kreuze. You will learn how to find the right person fast, choose a reliable fallback instantly, and keep reception workflows consistent inside Microsoft Teams.


Who do I transfer to? 5 features every reception needs to handle inbound calls fast in Microsoft Teams
Reception can transfer calls in Teams. But during peak volume, across multiple sites, and with constantly changing org charts, transfers become slow, inconsistent, and stressful. In this practical 35 minute session you will get a live demo, practical examples, and real-world use cases from ROGER365 partner Kreuze. You will learn how to find the right person fast, choose a reliable fallback instantly, and keep reception workflows consistent inside Microsoft Teams.


Who do I transfer to? 5 features every reception needs to handle inbound calls fast in Microsoft Teams
Reception can transfer calls in Teams. But during peak volume, across multiple sites, and with constantly changing org charts, transfers become slow, inconsistent, and stressful. In this practical 35 minute session you will get a live demo, practical examples, and real-world use cases from ROGER365 partner Kreuze. You will learn how to find the right person fast, choose a reliable fallback instantly, and keep reception workflows consistent inside Microsoft Teams.

Who do I transfer to? 5 features every reception needs to handle inbound calls fast in Microsoft Teams
Reception can transfer calls in Teams. But during peak volume, across multiple sites, and with constantly changing org charts, transfers become slow, inconsistent, and stressful. In this practical 35 minute session you will get a live demo, practical examples, and real-world use cases from ROGER365 partner Kreuze. You will learn how to find the right person fast, choose a reliable fallback instantly, and keep reception workflows consistent inside Microsoft Teams.
Who do I transfer to? 5 features every reception needs to handle inbound calls fast in Microsoft Teams
Reception can transfer calls in Teams. But during peak volume, across multiple sites, and with constantly changing org charts, transfers become slow, inconsistent, and stressful. In this practical 35 minute session you will get a live demo, practical examples, and real-world use cases from ROGER365 partner Kreuze. You will learn how to find the right person fast, choose a reliable fallback instantly, and keep reception workflows consistent inside Microsoft Teams.
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