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Resource Accounts

Here you’ll find the basic prerequisits to get started using the ROGER365.io platform. Some features have additional requirements, but they are described at the feature- or the configuration  pages.

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Call Flows

Here you’ll find the basic prerequisits to get started using the ROGER365.io platform. Some features have additional requirements, but they are described at the feature- or the configuration  pages.

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Queues

Here you’ll find the basic prerequisits to get started using the ROGER365.io platform. Some features have additional requirements, but they are described at the feature- or the configuration  pages.

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General

Here you’ll find the basic prerequisits to get started using the ROGER365.io platform. Some features have additional requirements, but they are described at the feature- or the configuration  pages.

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Here you’ll find the basic prerequisits to get started using the ROGER365.io platform. Some features have additional requirements, but they are described at the feature- or the configuration  pages.

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Skill Based Routing

Here you’ll find the basic prerequisits to get started using the ROGER365.io platform. Some features have additional requirements, but they are described at the feature- or the configuration  pages.

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Reason Codes

Here you’ll find the basic prerequisits to get started using the ROGER365.io platform. Some features have additional requirements, but they are described at the feature- or the configuration  pages.

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Agents

Here you’ll find the basic prerequisits to get started using the ROGER365.io platform. Some features have additional requirements, but they are described at the feature- or the configuration  pages.

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Skill Based Routing

Skill Based Routing

Here you’ll find the basic prerequisits to get started using the ROGER365.io platform. Some features have additional requirements, but they are described at the feature- or the configuration  pages.

August 25, 2025
Last update: 
June 18, 2025

Introduction

Here you’ll find the basic prerequisits to get started using the ROGER365.io platform. Some features have additional requirements, but they are described at the feature- or the configuration  pages.

Tip: Keep your articles short and focused.

Here you’ll find the basic prerequisits to get started using the ROGER365.io platform. Some features have additional requirements, but they are described at the feature- or the configuration pages.

Tip: Keep your articles short and focused.

Here you’ll find the basic prerequisits to get started using the ROGER365.io platform. Some features have additional requirements, but they are described at the feature- or the configuration pages.

Tip: Keep your articles short and focused.

Here you’ll find the basic prerequisits to get started using the ROGER365.io platform. Some features have additional requirements, but they are described at the feature- or the configuration pages.

Tip: Keep your articles short and focused.

Here you’ll find the basic prerequisits to get started using the ROGER365.io platform. Some features have additional requirements, but they are described at the feature- or the configuration pages.

READ THIS FIRST! - Security Update, possible breaking change

Here you’ll find the basic prerequisits to get started using the ROGER365.io platform. Some features have additional requirements, but they are described at the feature- or the configuration pages.

READ THIS FIRST! - Security Update, possible breaking change

Here you’ll find the basic prerequisits to get started using the ROGER365.io platform. Some features have additional requirements, but they are described at the feature- or the configuration pages.

READ THIS FIRST! - Security Update, possible breaking change

Here you’ll find the basic prerequisits to get started using the ROGER365.io platform. Some features have additional requirements, but they are described at the feature- or the configuration pages.

READ THIS FIRST! - Security Update, possible breaking change

Here you’ll find the basic prerequisits to get started using the ROGER365.io platform. Some features have additional requirements, but they are described at the feature- or the configuration pages.

Important: Keep your articles short and focused.

Here you’ll find the basic prerequisits to get started using the ROGER365.io platform. Some features have additional requirements, but they are described at the feature- or the configuration  pages.

Important: Keep your articles short and focused.

Here you’ll find the basic prerequisits to get started using the ROGER365.io platform. Some features have additional requirements, but they are described at the feature- or the configuration  pages.

Important: Keep your articles short and focused.

Here you’ll find the basic prerequisits to get started using the ROGER365.io platform. Some features have additional requirements, but they are described at the feature- or the configuration  pages.

Important: Keep your articles short and focused.

Here you’ll find the basic prerequisits to get started using the ROGER365.io platform. Some features have additional requirements, but they are described at the feature- or the configuration  pages.

Announcement

Here you’ll find the basic prerequisits to get started using the ROGER365.io platform. Some features have additional requirements, but they are described at the feature- or the configuration  pages.

Announcement

Here you’ll find the basic prerequisits to get started using the ROGER365.io platform. Some features have additional requirements, but they are described at the feature- or the configuration  pages.

Announcement

Here you’ll find the basic prerequisits to get started using the ROGER365.io platform. Some features have additional requirements, but they are described at the feature- or the configuration  pages.

Announcement

Here you’ll find the basic prerequisits to get started using the ROGER365.io platform. Some features have additional requirements, but they are described at the feature- or the configuration  pages.

Cloud Platform

The ROGER365.io is a full cloud platform: you don’t have to boot any server or stay up late to install software updates. All you need is a browser and Microsoft Teams. It’s also not necessary to install or support applications on your workstation or mobile devices.

Pro tip: Keep your articles short and focused.

Microsoft Teams

For many users Microsoft Teams is used daily to collaborate, share information of have meetings. ROGER365.io uses the Teams platform as the frontend application to channel all kind of TouchPoints so that users are able to communicate via one single application. To use the functionalities of the ROGER365.io platform your organisation must have a (licensed) Microsoft Teams environment and users must be enabled to use Microsoft Teams Phone Sytem. Teams is part of the Microsoft 365 (formally known as Office365) suite. Click here to see the license options.

Company Contact Country
Alfreds Futterkiste Maria Anders Germany
Centro comercial Moctezuma Francisco Chang Mexico
Ernst Handel Roland Mendel Austria
Island Trading Helen Bennett UK
Laughing Bacchus Winecellars Yoshi Tannamuri Canada
Magazzini Alimentari Riuniti Giovanni Rovelli Italy
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