This webinar is Dutch spoken.
What you will learn
- For IT: One platform that connects Teams, CRM, ERP and ITSM. Fewer tools, less maintenance.
- For Finance: Measurable ROI through shorter handling times and automated processes.
- For Customer Service: A better experience for both customers and agents. Less admin, more focus on real conversations.
Live demos include
- Front desk and citizen contact scenarios
- Channel routing across email, WhatsApp, Facebook and bot
- Automatic transcription and logging to CRM, ERP or ITSM
- Agent Assist and how AI supports every conversation
AI and omnichannel are no longer nice to have. They are the lever for productivity, quality and employee satisfaction. Whether you manage IT, finance or customer service, you will see how automation and AI create real, measurable impact on time, cost and experience.
Date and time
Thursday, November 5, 2025
11:00 to 12:00
Speakers
Tom Hanssens, Managing Partner at Hanssens Beyond Telecom
Michael de Rooij, Solution Architect at ROGER365.io
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