This webinar is Dutch spoken.
Join Hanssens Beyond Telecom and ROGER365.io for a live webinar that shows how AI and automation inside Microsoft Teams can help you save minutes on every customer interaction without losing quality.
What you will learn
- For IT: One platform that connects Teams, CRM, ERP and ITSM. Fewer tools, less maintenance.
- For Finance: Measurable ROI through shorter handling times and automated processes.
- For Customer Service: A better experience for both customers and agents. Less admin, more focus on real conversations.
Live demos include
- Front desk and citizen contact scenarios
- Channel routing across email, WhatsApp, Facebook and bot
- Automatic transcription and logging to CRM, ERP or ITSM
- Agent Assist and how AI supports every conversation
AI and omnichannel are no longer nice to have. They are the lever for productivity, quality and employee satisfaction. Whether you manage IT, finance or customer service, you will see how automation and AI create real, measurable impact on time, cost and experience.
Language
The webinar will be hosted in Dutch.
Date and time
Tuesday, November 5, 2025
11:00 to 12:00 CET
Speakers
Tom van Acker, Managing Partner at Hanssens Beyond Telecom
Fabien van ’t Woudt, Business Development Manager at ROGER365.io
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