How to use microsoft teams

People often want to know how they can use Team Calling in the best way for their business. Teams Calling is the voice telephony service that can be activated within Microsoft Teams as an additional subscription. In many cases, companies already have this feature included with their existing Microsoft 365 subscription, but simply haven’t activated it yet.

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Making phone calls from microsoft teams

Microsoft Teams can be used to make phone calls, and a variety of other communications. As a result, the platform has become an indispensable tool for businesses. It facilitates easy video calls and messages, which are all exchanged within the secure Microsoft framework. However, many businesses are still only using a fraction of Team’s capabilities.

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Taking your Customer Communication to the next level with the right Call Center solution

If you’re thinking about setting up a dedicated Call Center solution for your company, you may find the array of possibilities overwhelming. Companies in this position are generally growing fast. You’re looking for a Call Center solution because you need the additional capabilities to deal with queries, but can’t yet justify the investment for a corporate-grade solution.

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The Best Microsoft Solutions for Medium Sized Contact Centers

As businesses grow, so do their needs. Serving more customers naturally entails a higher customer service burden. And, as customer service teams grow in complexity, so does the need for more complex and capable contact or call center solutions. What is the right Contact Center Solution for your business size?

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